Strategic Planning for Public Libraries
The best way to maximize your library's effectiveness in your community is to learn through research, conversation, and analysis the needs in your community that your library is best positioned to serve and then develop goals and objectives to create those services.
Learning to Market Your Library Services
How often have you heard customers say, "I didn't know that the library could..."? An effective marketing strategy---one which involves everyone on the library team---can help both current and potential users better understand and appreciate the benefits of the myriad services you offer.
Building Basic Management Skills
Managers are made not born. Inventorying personal apptitudes and skill sets, understanding the dynamics of interpersonal actions, and honing communication skills can help newly appointed managers get off to a successful start---even in the most challenging settings.
Facilitated Sessions and Retreats for Boards and Administrative Groups
Sometimes "getting off the dime" can be a challenge for library planning groups. A session led by a skilled facilitator can get help your group reach concensus to get on and STAY on track.
